Shipping policy
Last updated: August 10, 2026
1. Made-to-Order Products
All of our products are made to order. This means that your product is produced after you place your order rather than being taken from pre-existing stock.
After your order is placed, it is sent to our fulfillment partner, Printful, for production and shipping.
Because our products are made to order, please allow additional time for production before your order is shipped.
2. Production Time
Orders are generally processed and produced within a few business days.
Production times are estimates and may vary depending on the product, order volume, holidays, or other circumstances.
Production time is separate from shipping time.
3. Shipping
Once your order has been produced, it is shipped to the delivery address provided during checkout.
We currently offer free standard shipping on orders.
The estimated delivery time after shipment is approximately 7-14 business days, depending on the destination and shipping carrier.
IMPORTANT: Our products get shipped across the world. Shipping times may vary based on your location.
Delivery times are estimates and are not guaranteed unless explicitly stated otherwise.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.
You can use the tracking information to follow the progress of your shipment.
Please allow some time for tracking information to become active after the order has been shipped.
5. Delivery Address
Please make sure that your shipping address is correct when placing your order.
We are not responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.
If you realize that you entered an incorrect address, please contact us as soon as possible at:
lacostarapida@gmail.com
We will try to assist you, but we cannot guarantee that the address can be changed after an order has entered production or been shipped.
6. Delayed or Lost Orders
While we work with our fulfillment and shipping partners to deliver orders as quickly as possible, delays can occasionally occur due to circumstances outside our control, including carrier delays, customs processing, severe weather, holidays, or other unforeseen events.
If your order appears to be significantly delayed or lost, please contact us at:
lacostarapida@gmail.com
We will investigate the shipment and work with our fulfillment partner and/or shipping carrier to resolve the issue.
7. Damaged Packages
If your order arrives damaged, please contact us as soon as possible after delivery.
Please provide:
- Your order number
- A description of the damage
- Photos of the damaged product
- Photos of the packaging, if possible
We will review the issue and provide an appropriate solution in accordance with your statutory consumer rights.
8. Incorrect or Missing Items
If you receive the wrong product, the wrong size/color, or an item is missing from your order, please contact us at lacostarapida@gmail.com
Please include your order number and photographs where appropriate so that we can investigate the issue.
9. Customs and Import Charges
For orders shipped internationally, customs duties, import taxes, or other charges may apply depending on the destination country and applicable law.
Where such charges are not included in the price at checkout, they may be the responsibility of the customer.
10. Changes to This Shipping Policy
We may update this Shipping Policy from time to time. The version published on our website at the time of your purchase will apply to that order.
11. Contact
If you have any questions regarding shipping or your order, please contact us at lacostarapida@gmail.com
12. Free Shipping Worldwide
Free shipping is offered "worldwide". That only includes all the worldwide reagions we actually ship to.